Frequently Asked Questions

Order related questions

How long does it take for my order to reach me?
I want to add to my order, how can I do it?
How can I cancel my order?

Questions about return

how can I use my right to return within 14 days?
What are the return conditions?

Questions about service

I'm having problems with the products, what should I do?
How long do the products stay in the service?

Questions about MIO

MIO's Battery How Long Will It Last?
Can MIO's Battery Rechargeable?
How Long is the Warranty Period of the MIO?
Is MIO Drop Resistant?
How Can I Install Mio?
Mio has received a software update, what does it mean?

App-related questions

Where Can I Download Tolkido App?
Where are my voice recordings stored?
Why Android App Wants to Open Location?